Complaints

If you’re unhappy with how we’ve handled your personal data, or with anything else about QuikPitch, use our complaints form. You don’t need an account, and you’ll get a private link to follow the progress of your complaint and reply to us. Prefer email? Write to hello@quikpitch.co with “Complaint” in the subject.

It helps if you tell us who you are, what happened, and what you’d like us to do.

• We’ll acknowledge your complaint within 5 working days.
• Someone who wasn’t involved will look into it where we can, and we’ll keep you updated on progress.
• We aim to give you our answer within one month, or tell you why it will take longer and when to expect it.
• We keep a record of complaints so we can learn from them.

You can complain to the Information Commissioner’s Office (ICO) about how we handle personal data at ico.org.uk/make-a-complaint. You’re welcome to do that at any point, though we’d like the chance to put things right first.

To see, correct or delete your data, see your rights in the privacy notice. To report illegal or harmful content, see online safety and reporting.