Privacy notice

QuikPitch is a trading name of QuikLabs Ltd (“we”, “us”), which runs a hiring service where candidates introduce themselves with short video pitches and companies review and respond to them. QuikLabs Ltd is registered in England and Wales (company number 17562636), with our registered office at 19 Orchard Street, Bristol, BS23 1RG, United Kingdom. QuikLabs Ltd is registered with the Information Commissioner’s Office (ICO), reference ZA000000.

For the personal data of candidates, and of the people who run company accounts, we are the controller. When a company receives an application through QuikPitch, that company also becomes a controller of the application it receives, and decides what it does with it (see Employers below).

Questions or requests about your data: hello@quikpitch.co.

If you are a candidate

• Account details: your name, email address, profile picture and sign-in details, held with our sign-in provider.
• Your profile: job title, location (including map coordinates, so employers and the jobs board can find you by distance), availability, bio, work history, education, skills, and links such as your website and LinkedIn.
• Your videos: your video pitch and any recorded answers to a company’s questions, which show your face and voice.
• Applications and messages: the jobs you apply to, your answers, and messages you exchange with companies through QuikPitch. A company doesn’t see your email address or phone number. When you apply you can choose to share your email address with that company for that application: it’s unticked unless you tick it, you can stop sharing it at any time from your applications, and a company that has already copied it keeps its own copy.
• Your CV, if you choose to import it: see AI and CV import. The file itself is not stored.

If you apply as a guest

Some companies embed an application form on their own website. If you apply that way, we collect what the form asks for (such as your name, email, answers and video) to pass to that company and to let you hear back.

If you are a company

• Your name, work email, job title and company details, and the details of people you invite to your team.
• The jobs you post, the questions you ask, and how you handle applications (for example shortlists, notes, decisions and interviews).
• Billing: your subscription status and invoices. Card details are collected and held by Stripe; we never see or store your full card number.

Everyone

• Technical data: IP address, device and browser type, and basic logs, used to keep the service secure and working.
• Messages you send to us.

We do not sell your personal data, and we do not use it for advertising. Where we rely on consent you can withdraw it at any time, which will not affect anything done before.

Employers. Your visibility setting decides who can see your profile and video pitch. When you apply to a job, the company that posted it can see your application, your pitch and your profile. Candidates’ videos are never publicly downloadable; they are streamed to people who are allowed to see them.

Other candidates cannot see your applications or messages.

Companies you apply to use what they receive for their own recruitment, as independent controllers. Each company is responsible for how it handles your application, and for its own retention and privacy information.

Public profiles. If you set your profile to public, it can be seen by anyone with the link and may be found by search engines.

We use trusted providers (our “processors”) who handle personal data only on our instructions and under contract.

We may also share information where the law requires it, to protect people’s safety or our rights, or if the business is sold or reorganised (in which case the buyer must honour this notice).

Some of our providers are based in, or may access data from, countries outside the UK, including the United States. Where that happens we rely on safeguards the law recognises: an adequacy decision (such as the UK “data bridge” for certified US companies) or the UK International Data Transfer Addendum with the EU standard contractual clauses, and we check they apply.

• Candidate accounts and profiles: until you delete them. Deleting your profile removes it and your videos from QuikPitch.
• Applications: until you withdraw or delete them, or the company removes them. Once a job is filled or archived, the recorded videos on its applications are deleted after the company’s plan’s retention period (60 days, 90 days or one year), and the company is emailed beforehand. The rest of the application is kept until it is deleted.
• Company accounts that lapse (cancelled or unpaid): jobs are paused straight away. We keep the company’s jobs and applications for 90 days in case it returns, and email a warning 14 days before they are deleted. Candidates keep a short record of having applied.
• CV uploads: not stored. The file is read once and discarded. We keep only a count of recent imports, for a day or two, to limit abuse.
• Billing records: kept for as long as tax and accounting law requires (usually six years).
• Security and technical logs: kept for a short period, normally no more than a few weeks.

When you choose to import a CV, the file is sent to Anthropic’s AI service, which reads it and returns the details we use to pre-fill your profile (name, job title, location, bio, work history, education and skills). We do not store the CV, and under our agreement with Anthropic the content is not used to train its models.

Nothing is added to your profile until you have reviewed it and chosen what to keep. We do not make decisions about you by automated means that have legal or similarly significant effects: companies, not software, decide who to interview or hire. Importing a CV is optional.

Under UK data protection law you can ask us to:

• give you a copy of the personal data we hold about you;
• correct anything that is wrong or incomplete;
• delete your data (you can also delete your profile yourself in your dashboard);
• restrict or object to how we use it, including where we rely on legitimate interests;
• give you your data in a portable format; and
• withdraw consent, where we rely on it.

Email hello@quikpitch.co and we will normally reply within one month. If you are not happy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk; we would appreciate the chance to put things right first.

When you apply to a company, it receives your application as its own controller. To exercise your rights over what a company holds, contact that company directly; if you tell us, we will pass the request on, and we can delete your application from QuikPitch. Companies using QuikPitch agree to handle applications lawfully, to treat candidates fairly, and not to use candidate videos for any purpose other than their recruitment.

We use only what the service needs to work. We do not use advertising or cross-site tracking cookies, and we do not run third-party analytics.

• Sign-in session: a cookie from our sign-in provider keeps you signed in and protects your account.
• Preferences: a small cookie or browser storage remembers settings such as your light or dark choice, and hints that make pages load faster.
• Security: when you apply as a guest, Cloudflare Turnstile may set what it needs to tell people from bots.

Because these are strictly necessary, they do not need your consent. If we ever add anything else, we will ask first and update this section.

We use encrypted connections, access controls and trusted infrastructure, limit who at QuikPitch can see personal data, and check that our providers do the same. No online service is perfectly secure; if there is a breach that puts your rights at risk, we will tell you and the ICO as the law requires.

QuikPitch is for people aged 16 and over. We do not knowingly collect data from anyone younger; if you think we have, tell us and we will delete it.

We will update this notice when our service or the law changes, and show the date at the top. For significant changes we will tell you by email or in the app.